![]() Pictures of damages or spoiled products are required for a replacement or refund. If after normal business hours, please text or email your order number and issue. If there is ANY problem with your perishable order we must be notified within 24 hours of delivery. Refunds and Credits: Please inspect your order upon delivery. During holiday/high volume weeks, two days BEFORE. Refunds, Credits and Cancellations:Ĭancellations and Order Changes: Orders may be edited or cancelled by 3pm CST the day BEFORE the order is scheduled to ship. If you have a preference please let us know in the comments box at checkout. ![]() *Due to increased online fraud, if your billing and shipping addresses are different we will contact you by phone to confirm the order prior to shipping. *Additional shipping charges may apply for large non-perishable items shipping to Alaska. *Orders being shipped to Canada are by phone order only as additional shipping charges apply. Louisiana Crawfish Co and FedEx will not be responsible for orders delivered to the requested address that are left unattended. If a signature is requested there will be a charge of $5.00 added to your order. *FedEx/UPS orders are released without a signature unless requested. *If purchasing perishable items as a gift it is the purchaser’s responsibility to notify the recipient of the delivery and provide a correct address. ![]() is not responsible for delays related to incorrect addresses. *For incorrect addresses an $19.50 address change fee will be applied to your payment method. *Live Crawfish are Perishable and should be cooked the day of delivery! If you choose to hold them overnight, it is at your risk. *Please review all order information (especially the shipping address) and notify us within 1 hour of the order being placed if any changes need to be made.
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